Last updated: May 2026
QbitBrains LLC, operating under the CounselRisk brand (“CounselRisk,” “we,” “our,” or “us”), operates the website located at https://www.counselrisk.com and related services, content, communications, and digital products.
CounselRisk is a specialized AI governance initiative of QbitBrains LLC.
This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, contact us, subscribe to updates, create an account, purchase or access digital products, download resources, or otherwise interact with CounselRisk.
By using the website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide Directly
We may collect personal information that you voluntarily provide to us when you:
- submit a contact form
- subscribe to a newsletter or updates
- create an account
- make a purchase
- download gated resources
- communicate with us by email or through the website
- request information about our services or products
Depending on the form or interaction, this information may include:
- full name
- work email address
- law firm or organization name
- phone number
- job title
- message or inquiry details
- account credentials
- billing and transaction-related details associated with purchases
We do not store full payment card details on our own systems. Payment information is processed by third-party payment processors.
Information Collected Automatically
When you visit the website, certain information may be collected automatically through cookies, pixels, log files, and similar technologies. This may include:
- IP address
- browser type and version
- device type
- operating system
- referring website or source
- pages viewed
- date and time of access
- interaction data and browsing behavior on the website
We use this information to understand website usage, improve performance, maintain security, and evaluate the effectiveness of our marketing and communications.
2. Cookies and Tracking Technologies
CounselRisk uses cookies and similar technologies to support website functionality, analytics, account access, and marketing performance.
These technologies may include:
- essential website cookies
- login and session cookies
- analytics cookies
- marketing and advertising pixels
- consent management tools
We may use tools such as:
- Google Analytics
- Google Search Console
- Meta Pixel
- LinkedIn Insight Tag
- other similar analytics, marketing, or website performance tools
Cookies and similar technologies may be used to:
- remember user preferences
- support login functionality
- understand how visitors interact with the website
- measure marketing effectiveness
- improve the user experience
You may manage cookie preferences through your browser settings and, where available, through any cookie consent mechanism presented on the website. Disabling certain cookies may affect website functionality.
3. Account and Login Information
Users may create an account in connection with purchases, downloads, or access to certain materials. If you create an account, we may collect and store information necessary to maintain that account and authenticate access.
You are responsible for maintaining the confidentiality of your login credentials and for activities that occur under your account.
4. Purchases and Payment Processing
If you purchase a product or service through the website, payment processing may be handled by third-party providers such as Stripe and e-commerce functionality may be supported through tools such as WooCommerce.
CounselRisk does not store full payment card numbers on its own servers. Payment-related information is processed by the applicable payment processor in accordance with that provider’s own terms, privacy practices, and security procedures.
We may retain transaction records, purchase status, billing-related identifiers, and other administrative details needed to fulfill purchases, provide access to digital products, maintain records, and respond to support inquiries.
5. Downloaded Resources and Lead Generation
We may offer gated materials, downloads, frameworks, guides, or other resources in exchange for contact information or in connection with a purchase. When you request or access such materials, we may use the information you provide to:
- deliver the requested resource
- follow up regarding the request
- communicate about related services, insights, or updates
- maintain internal records concerning access or purchase history
6. How We Use Information
We may use the information we collect for purposes including:
- responding to inquiries and communications
- providing requested information, resources, products, or services
- processing transactions and purchases
- delivering digital products and downloads
- creating and managing user accounts
- sending newsletters, updates, and other communications
- operating, maintaining, and improving the website
- analyzing site usage and user engagement
- measuring the performance of marketing efforts
- protecting the security and integrity of the website
- preventing fraud, misuse, or unauthorized access
- complying with legal, regulatory, contractual, or administrative requirements
7. Email Communications and CRM Tools
Information submitted through forms, subscriptions, downloads, or purchases may be stored or processed through email communication and customer relationship management platforms, including tools such as Mailchimp, HubSpot, or similar providers.
We may use these systems to:
- manage contact submissions
- send newsletters or updates
- deliver requested materials
- maintain lead and customer records
- communicate regarding products, purchases, or relevant services
You may opt out of promotional or newsletter communications at any time by using the unsubscribe link included in those emails or by contacting us directly.
8. Third-Party Services and Sharing of Information
We may share information with third-party service providers that help us operate the website, deliver services, process transactions, communicate with users, or analyze website performance. These service providers may include providers of:
- website hosting
- website security
- analytics and reporting
- advertising and marketing measurement
- email delivery
- customer relationship management
- payment processing
- e-commerce functionality
- embedded content or scheduling tools
Examples may include Google, Meta, LinkedIn, Mailchimp, HubSpot, Stripe, WooCommerce-related services, and similar providers.
We do not sell personal information. We also do not intentionally disclose personal information for cross-context behavioral advertising in the manner commonly described as “selling” personal data.
We may also disclose information:
- if required by law, legal process, or governmental request
- to protect our rights, property, security, or operations
- in connection with investigating fraud, misuse, or unauthorized activity
- in connection with a business transaction such as a reorganization, sale, or transfer of assets, subject to applicable law
9. Embedded Content and Third-Party Features
The website may from time to time include embedded or integrated third-party content or tools, such as videos, scheduling tools, forms, or other externally hosted features.
If you interact with such content, the third party providing that content may collect information about you and may use cookies or similar tracking technologies. Your interaction with such services is subject to the privacy practices of the relevant third party.
10. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including operational, administrative, legal, security, and record-keeping purposes.
As a general matter:
- contact and inquiry information may be retained until manually deleted or no longer needed
- newsletter or subscription information may be retained until you unsubscribe or request deletion, subject to legitimate administrative needs
- account and transaction records may be retained as needed for product access, support, accounting, legal, tax, or business recordkeeping purposes
We may retain certain information longer where reasonably necessary to comply with legal obligations, resolve disputes, enforce agreements, or protect our legitimate interests.
11. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect information collected through the website. However, no method of transmission over the internet and no method of electronic storage can be guaranteed to be fully secure.
Accordingly, we cannot guarantee absolute security.
The website should not be used to submit highly sensitive personal information, confidential client information, privileged material, regulated data, or sensitive legal matter content through public forms unless and until a secure and appropriate channel has been expressly established.
12. Your Choices and Rights
You may choose not to provide certain information, although doing so may limit access to some features, downloads, products, or communications.
Subject to applicable law, you may have the right to request that we:
- provide information about the personal data we hold about you
- correct inaccurate information
- delete certain personal information
- restrict or object to certain processing
- provide access to certain information you have provided to us
To make a privacy-related request, contact us using the details below. We may need to verify your identity before responding to a request.
You may also opt out of marketing communications at any time through the unsubscribe mechanism in those messages.
13. California and Similar Privacy Disclosures
If you are a resident of California or another jurisdiction that grants privacy rights, you may have additional rights regarding access to, correction of, deletion of, or information about the categories of personal information collected and how it is used.
Depending on applicable law, these rights may be subject to exceptions and verification requirements.
CounselRisk does not sell personal information as traditionally understood and does not knowingly process personal information for such purposes. Any rights request may be submitted using the contact information below.
14. Children’s Privacy
The website and services are intended for adult professional users, including law firm and business audiences, and are not directed to children under 18 years of age.
We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child in a manner inconsistent with applicable law, we will take reasonable steps to delete it.
15. International Visitors
The website may be accessed by users from multiple countries and jurisdictions. By using the website or submitting information to us, you understand that your information may be processed and stored in systems and by service providers located in jurisdictions different from your own.
By using the website, you acknowledge that such transfers and processing may occur in accordance with this Privacy Policy.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, practices, technologies, or legal requirements.
When we do, we will post the updated version on this page and revise the “Last updated” date above. Continued use of the website after changes are posted constitutes acknowledgment of the updated Privacy Policy.
17. Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy-related request, you may contact us at:
QbitBrains LLC
operating under the CounselRisk brand
431 W Nelson Street, Lexington, VA 24450, USA
privacy@counselrisk.com